1. Eligibility for Returns
- You may request a return within 7 days of receiving your order.
- Returns are accepted only if the product is defective, damaged, or not as described.
- Items must be unused, in their original condition, and with all packaging intact.
2. Non-Returnable Items
- Products that have been used, washed, or damaged due to customer handling cannot be returned.
- Customized or special-order items are not eligible for return.
3. Refund Process
- Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be issued through cash return at the time of pickup or replacement arrangement, depending on your preference.
4. How to Request a Return
- To initiate a return, please contact us at [email protected] with your order details.
- Our support team will guide you through the process and arrange for pickup if eligible.